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COMPLAINTS BOOK - LAW No. 29571

Company Registration Number (RUC): 20100226813

Company Name: INCALPACA TEXTILES DE EXPORTACIÓN S.A

Address: Calle Cóndor 100, Tahuaycani, Sachaca, Arequipa

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Status

Respuesta

0 /

Fecha de respuesta

Claim Code

Customer Details

(*) Mandatory fields

First Name

Surname

Middle Name

Document Number

Contact Information

Email Address

Telephoneincorporate the country code (51)

Home Address

Department

Province

Age

Over 18 years Under 18 years

Guardian's Document Number

Guardian's Name

Guardian's Address

Guardian's Telephone

Guardian's Email

General Information

Identification of the Contracted Item

ProductService

Amount Claimed

Description (Name of the product or service)

0 /

Complaint Details

Reason

Complaint / Service: Dissatisfaction with customer serviceClaim / Product: Nonconformity related to products or services

Receipt or Order Number

Attach File

Upload

Details of the Complaint

0 /

Customer's Request

0 /

I have read and accept the Privacy Policy and Authorisation of Personal Data as a Complaints Book user.

In accordance with the provisions of the Complaints Book and the Consumer Protection and Defence Code, the virtual complaints book may be used by consumers to submit their complaints and claims. The submission of a complaint does not preclude resorting to other avenues of dispute resolution nor is it a prerequisite for filing a complaint with INDECOPI.

The provider must respond to the complaint or claim within a maximum period of fifteen (15) working days, which is non-extendable